Free Shipping on Orders over $30!

New recipes weekly! Spice up some of your Japanese favorites with items available right on Bokksu Grocery.

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FAQ

You have questions about Bokksu Grocery? Here are the answers.

 

 

Bokksu Grocery ships nationwide to the United States and Canada

Orders that are placed before 1:30 pm ET Monday-Friday will ship out within the same day!

Orders placed after 1:30 pm ET Monday-Friday will be shipped out on the following business day. 

Our grocery products ship from the NY Metropolitan area, so shipping times vary and depend on your location and chosen shipping method. We currently offer USPS Ground, Fedex Ground, and Fedex Overnight shipping.


Free Saver: 1-9 Business Days 
Standard Flat Rate: 1-8 Business Days 
USPS Ground: 1-8 Business Days 
Fedex Overnight: 1-2 Business Days

You can track your order using the tracking link provided in your shipping confirmation email which is sent to you once your order has been shipped.

We do our best to pack your boxes with love, making sure that your items arrive unharmed and in excellent condition. Your order will be packed and shipped in a corrugated cardboard box, sealed with industrial shipping tape. 

Heavy items, like rice and beverages, will be packed at the bottom of the box and wrapped in bubble-wrap. The size of the box itself will depend on the size of your order. We currently use three box sizes:

Small: 8x8x8 in

Medium: 10x6x4 in

Large: 11x9x6 in

We offer free shipping for all orders over $30. For orders under $30, we offer Flat Rate Shipping from $5-$10 based on your location.

All orders must meet a minimum order total of $30 before being eligible for shipping.

Oh no - that is definitely not what we want to hear. If your item is at all damaged (melted, defective, etc), we ask that you please take a photo immediately and email us at hello@bokksugrocery.com where we can assist you further.

From pantry staples to kitchenware, Bokksu Grocery ships everyday pan-Asian grocery items and ingredients right to your door across the contiguous US.

Bokksu.com delivers original assortments of Japanese snacks and tea pairings on a monthly subscription basis, as well as offers a marketplace selling artisanal, handcrafted products found exclusively in Japan.

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